Shopping information

How to shop in J++ website?

Shopping at J++ is easy.

1.Use the new in, clothing and accessories links to search products that you like. You can also shop directly from the lookbook.

2. There are 3 icons which are heart, eyes and shopping bag.

  • Heart icon: you like the item and keep it as wish list
  • Eyes icon : Easily take a look in item detail.
  • Shopping bag icon: A fast decision of buying, simply click it for buying the item. The item will automatically save in your cart.

3.Once you have found an items, choose your size and click on “Add to cart”

4.Review the items in your cart at the shopping bag icon at right side on the top of the page.

5. Click on “check out” to make a payment.

6. Fill in your name, address, telephone and etc.

6. Choose the payment method, Make a payment

7. You will received an email to confirm your oder, please click to confirm.

8. The item will send to your designated address.

Which countries does J++ ship to?

we ship to all cities in Thailand.

Payment information

What Payment Methods Are Accepted?

We accept Visa and Cash on delivery methods. Visa payment are processed through a secure check out system provided by Paysbuy Company while Cash on delivery are processed through our alliance delivery company.

How much is shipping?

We have a flat rate fee 50 baht to every order you have placed with us. It will rake 2-3 business days to deliver to your designated place.

(we can change the rate without prior notice. You can check the updated delivery cost at check out process)

What is cash on delivery?

If you feel uncomfortable paying online via credit card, this Cash on delivery method will be the solution for you.

With our great relationship with delivery company, you can pay cash directly to our messenger when you receive the item.

Is it safe to use my credit card online?

We have used Paysbuy, is a leading online payment in Thailand, providing online payment including credit card. You can be ensured that your information using in credit card will be kept securely. Paysbuy use SSL which is a highly secured encryption protocol to protect data connection. This technology is widely accepted and used even amount leading financial institutions around the world.

Is Buying On-Line Safe?

Please be assured that we take data protection seriously, and your information will only be shared with third parties when they abide by applicable data protection legislation.

Orders & Returns

How do I place an Order?

A simply click items in the cart and make a payment at check out.

How Can I Cancel Or Change My Order?

If you have received the automatic reply email and click confirm your order, we cannot cancel your order.

How Can I Return a Product?

Yes, you can return the item when you think it doesn’t fit you well. You have 7days from the day you received your order to return.

Please make sure your item is returned new, unused and with all J++ tag still attached. Return that do not meet our policy will not be accepted and will be send back to the customers.

Your refund will be credited to your account store credit within 7 business day. The refund amount will be same as original retail price of item which is not included the delivery cost.

What if I forgot my password?

To re-set your password, please follow “forgotten password” instructions on the sign in page. Please note, for security reason we are unable to send your old password to your email.

Can I get a the refunded the full value of my order?

Your refund will issued as a store credit.  You will received the code for using it as a coupon in check out. Shipping cost are not refunded for items.

Do I need an account to place an order?

Yes, you need to have an account. So it is the fastest way to register the account one time and you can simply shopping online quick without filling any information repeatedly.

How Do I Track My Order?

Once you received the confirmed order via automatic reply email. Please wait for awhile to arrange the delivery schedule for you. When you receive the tracking number, please visit www.alphafast.com/tracking and then place the number to check the status of your package.